Refund policy

Return & Refund Policy

At Rosy Posy Makeup, every product is handmade with care and attention using natural, kid-friendly ingredients. Because of the nature of our products and for the safety of our customers, we do not accept returns or exchanges on opened or used items.

If your order arrives damaged, incomplete, or there’s a problem with your items, please reach out to us within 7 days of delivery at [your email here] with your order number and a photo of the issue. We’re happy to offer a replacement or refund on a case-by-case basis when something isn’t right.

We want you to love your purchase and feel confident in your experience with us — so if you have any questions or concerns, don’t hesitate to reach out. We’re here to help!

With gratitude,
The Rosy Posy Makeup Team